Refunds

If Aivting isn't right for you, email us within 14 days of your first payment for a subscription and we'll refund it in full. This covers the first payment of a monthly or yearly plan. After 14 days, payments aren't refundable, including partial months or years, but you can cancel at any time so you aren't charged again. If a yearly plan renews and you meant to cancel, email us within 14 days of the renewal charge. The full rules are in our Terms of Service.

Who can do this: the account owner who paid.

Steps to ask for a refund

1. Email hello@aivting.com from the address on your account.
2. Include the order number from your receipt (see Invoices and billing details) and the reason, if you'd like to share it.
3. We aim to reply within 7 business days.

What you should see

If your refund is approved, we issue it through Lemon Squeezy, our merchant of record, to the payment method you used. You get a confirmation email from Lemon Squeezy. Your bank may take up to 10 days to show it.

We never ask for your card details by email or chat.

Related

• Legal: Terms of Service
• Help: Change or cancel your plan

Still stuck? Contact us.